We're delighted that our Legal Services Director, Charlotte Toogood, recently joined the latest episode of the Today's Wills and Probate podcast, "Shared experience; insight and best practice in estate administration", as a special guest. Charlotte has over 16 years of experience working within estate administration and is a qualified solicitor and STEP qualified practitioner. Her role at Kings Court Trust involves using her specialised knowledge on both simple and complex cases, to provide technical support and skills training to our Case Managers and their teams. Throughout the episode, Charlotte imparts her experience on a wide variety of subjects, and reflects on how both client's and practitioner's needs have changed over the years.