Responsible for ensuring that we offer the highest levels of service to our customers.
Our Senior Management Team are focused on delivering the best service to the families who entrust us to take care of their estate administration.
Our Personal Estate Managers are responsible for the management of our estates from the beginning of the probate process until we have made the final distributions to the beneficiaries. The team are trained to handle our estates with empathy, expertise and speed in addition to keeping our clients fully updated throughout.
At Kings Court Trust, our Client Services Team is dedicated to providing invaluable advice and guidance through the often challenging probate and estate administration process. We understand that navigating these legal and administrative tasks can be overwhelming, especially during a difficult time. Our compassionate and knowledgeable team is here to support you every step of the way, ensuring that you receive the highest level of service and care. With a commitment to professionalism and empathy, we strive to make the process as seamless and stress-free as possible, allowing you to focus on what truly matters.
If you need any help, please contact us at 0117 363 5069 or email clientservicesteam@kctrust.co.uk.
Our Customer Relations team looks after any feedback or complaints from our valued customers. Led by Scott Turnbull, the team prides itself on responding personally to each client to ensure you get the best possible service from Kings Court Trust.
You can email this team at: customer.relations@kctrust.co.uk
Our Estate Co-ordinators support our Personal Estate Managers to help them deliver an excellent service to our clients. They support with administration work throughout the process and play a prominent role with helping to drive case progression through chasing third parties for what we require.
At Kings Court Trust, our Business Development Team is dedicated to collaborating with our partner network to guide their clients through the probate and estate administration process. We see our service as an extension of the services our partners offer, ensuring that their clients receive the comprehensive support they need during challenging times. Our team is committed to maintaining the highest standards of care and service, reflecting the values and dedication of our partners.
We understand the importance of providing seamless, professional assistance, and we strive to enhance the client experience with our expertise and empathy. If you need assistance or wish to learn more about our services, please contact us at 0117 363 5069 or email BDTeam@kctrust.co.uk.
Our Team Managers are responsible for ensuring our Personal Estate Managers, Estate Co-ordinators and Technical Experts have all the tools and support required to deliver in their roles.
Our Technical Experts are a team of highly skilled and experienced colleagues who help mentor our Personal Estate Managers. They are also responsible for some of our most complex technical matters and for quality control within our operation.
Our Subject Matter Experts handle specialist matters during the probate process such as complex property matters, estate accounts or Income Tax. They work closely with our Personal Estate Managers to ensure our cases progress in a smooth and efficient manner.
Monday – Friday: 9am – 5pm