Quality is the main thing clients want from their legal services providers, with the cost sinking in priority when consumers receive the right service and advice, new research has found.

Conveyancing Direct was one of four conveyancing businesses awarded an Alternative Business Structure (ABS) licence by the Council for Licensed Conveyancers (CLC) in October. Red Legal, Advantage Property Lawyers (APL) and Runnett & Co were the other three licensed by the CLC last month. The latest entry, Vickery Conveyancing, which received ABS status on 7 November, brings the total ABS licences issued by the CLC to fourteen.

A three-month consultation across the funeral industry has begun for a new national charter that outlines the necessary standards for serving customers who have opted for a natural burial.

Anti Money Laundering checks are an important part of the estate administration process. Kings Court Trust’s Anti Money Laundering Reporting Officer (MLRO), Nigel Merchant, explains why we need to carry out these checks and what this means for Executors.

Effective complaint handling helps legal service providers to build a solid reputation and can have a positive impact on business, says a recent YouGov report, commissioned by the Legal Ombudsman and the Legal Services Consumer Panel.

58% of adults don’t have a Will and have been putting off writing down their wishes for the time when they ‘get older’ so they don’t feel like they’re ‘tempting fate.’ If this sounds familiar to you, read on to find out why November may be the time to finally make a Will…

58% of UK adults don’t have a Will, according to new research.

A funeral director in the northwest of London has said that more people in the area are now choosing a basic funeral, as dying has become much more expensive in the capital.

Research conducted by Durham University shows that many people are now choosing natural or woodland burials, with the trend being most popular in Britain.